Please inform us at least 24 hours prior to your appointment if you need to cancel or reschedule your appointment. This allows us to offer this appointment slot to other patients who may have an immediate need to our care.
If you are using any coupons/vouchers please note that if you do not cancel 24-hours prior to your appointment your coupon/voucher may not be honored nor refunded if you do not reschedule within 30 days. Of course we understand emergencies happen and will gladly accommodate any patient if we can. Your health and well-being is always our first priority.
Massage & Acupuncture
Cancellation Policy & Fee:
Remember you need to arrive 15 minutes prior to your appointment time. Failure to do so may result in your massage time being reduced due to time spent on paperwork or set-up.
There is a $25.00 Cancellation fee accessed to your account if you are a no-show or fail to cancel prior to 24 hours for any Massage or Acupuncture appointment. Please note that appointment space is limited daily (first 10-20 patients depending) and we have a strict schedule that our therapists must stick to. This means if you are 15 minutes late your appointment will not be extended as our therapists are scheduled back-to-back based upon appointment time.
If you are uncertain if you can make your appointment on time please call our office at 303-422-9955 and we will make other arrangements with you.